We only take on mobile repairs that can be completed within a single day so, as we come to you, if you're spending a day at a work address or at home you are never without your vehicle.
It takes less than 5 minutes to book a mobile repair. All we need are some photographs and a few details about the damage.
Book online
It's quick and easy to change your details by logging into our portal.
To check your booking details, simply log in with your Booking Reference number.
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It takes less than 5 minutes to book a mobile repair. All we need are some photographs and a few details about the damage.
It takes less than 5 minutes to book a mobile repair. All we need are some photographs and a few details about the damage.
Book online
The quality of our work is guaranteed; our quotes are guaranteed and our technicians are trained to the highest standards which means you get absolute peace of mind - if you're not happy with our work, we'll fix it.
It takes less than 5 minutes to book a mobile repair. All we need are some photographs and a few details about the damage.
Book onlineOur office hours are 8am-6pm Monday to Friday, and 8am-1pm on Saturday
Calls to 0333 numbers are charged at local rate from both landlines and mobile networks.
Calls to 0800 numbers are free.
Calls to 0844 numbers cost 5p per minute from a BT landline plus network connection charges; mobile and other providers' charges may vary.
Calls may be recorded for training purposes.
You should receive excellent service from AutoRestore® as we always aim to do our best; however there are times when things go wrong.
If you have a complaint, we will take it seriously, work hard to resolve the problem and do everything possible to make any necessary improvements to our policies, processes and procedures.
Please make us aware of your complaint using one of the ways listed below and an experienced Customer Service Specialist will be happy to help you.
AutoRestore® operates a single step complaint process. This means that once we’ve provided a decision to you, if you are unhappy with our decision you can choose to refer your complaint directly to the Financial Ombudsman Service (FOS).
As part of our complaints promise we will:
If you’re unhappy with the outcome or we’ve been unable to resolve your complaint within 8 weeks you may ask the Financial Ombudsman Service (FOS) to carry out an independent review.
Call us on 0800 331 0133.
We're open:
Monday to Friday 8:00am to 6:00pm
Saturday 8:00am to 1:00pm
Email us at feedback@autorestore.co.uk
Write to us:
Customer Service Management
AutoRestore
Signal House
Crown Way
Rushden
NN10 6BS
Financial Ombudsman Servic
South Quay Plaza
183 March Wall
London
E14 9SR
0300 1239123 (free from most mobiles)
0800 0234567 (free from landlines)
